Fintech People Operations & HR Generalist — Hybrid, London, United Kingdom

Overview

Support onboarding, employee records, HR policy administration and people operations for a fast-growing financial technology team. Coordinate employee relations casework, systems and compliance with UK employment obligations.

Requirements

• Two to four years of experience in people operations, HR operations or an HR generalist role; fintech or rapidly growing company experience is preferred, not mandatory.
• Good working knowledge of UK employment law and hands-on employee lifecycle administration.
• Experience supporting employee relations cases, including intake, notes and issue tracking.
• Experience working with multinational teams or ability to learn country-specific HR requirements quickly.
• Experience with HR information systems and Excel; HiBob experience is advantageous, not mandatory.
• Strong attention to detail and ability to handle multiple confidential and time-sensitive requests.
• Discretion, sound judgment and approachable communication across employees and leaders.
• Ability to work in fast-moving processes and improve HR workflows independently.

Responsibilities

• Coordinate onboarding, offboarding, employment agreements, changes, probation, leave and absence across regions.
• Maintain HRIS employee records, automate routine workflow steps and support information quality.
• Coordinate employment-policy and background-screening compliance as requirements change.
• Support payroll and compensation administration with finance and respond to employee queries.
• Administer benefit enrolments, employee information and routine service questions without inventing any specific offer entitlement.
• Support employee relations case intake and tracking, escalating sensitive matters appropriately.
• Maintain HR self-service knowledge materials and improve processes using responsible automation.
• Participate in performance, engagement, policy and people operations improvement projects.

Conditions

• Full-time hybrid position in London, United Kingdom, with three office days per week.