Anonymous professional profile · 14E67304
English-Speaking VIP Client Relationship, E-commerce and Sales Operations Manager
Customer relationship and commercial operations professional with experience in iGaming VIP client servicing, e-commerce business management, sales leadership and real-estate client advisory. In an online gaming-facing role, communicated with standard and VIP clients in English, built trusted relationships and prioritized responsiveness and tailored service. More recent e-commerce work includes oversight of several online brands, supplier coordination, product and website operations, campaign planning, paid marketing, customer journey improvement, budgets and profitability. Previously led a high-volume lead-generation and sales-closing team, coaching staff and driving prospect conversion; earlier property brokerage developed consultative selling and customer-needs assessment. Brings customer-focused communication, management, sales and digital marketing capabilities. Academic studies include economics, international relations and incomplete finance postgraduate coursework.
- Candidate reference
- 14E67304
- Candidate-provided location
- Burgas, Bulgaria
- Languages
- Bulgarian, English, Spanish
City and country are candidate-provided and have not been independently verified.
Professional background
Professional experience
Overall employment totals and source-reported industry experience are separate claims. Read the profile summary for the supported distinction.
E-commerce and Marketing Manager
Oversaw multiple online brands, suppliers, product sourcing, website operations, marketing campaigns, customer experience, staff coordination, budgets and profitability.
VIP Clients Manager
Served standard and high-value clients on an online platform, maintaining personalized English communication and customer-focused relationship support.
Lead Generation Team Leader and Sales Closer
Supervised and trained sales agents, guided conversion processes and led direct prospect-to-customer sales engagements.
Real Estate Broker
Advised property clients, assessed preferences and supported commercial discussions about property options.
Scope: VIP Clients Manager, e-commerce manager and sales team leader
Capabilities
- iGaming VIP client communication
- High-value relationship management
- Customer retention and service quality
- E-commerce brand and website operations
- Digital marketing and paid campaigns
- Supplier and external team coordination
- Customer journey improvement
- Sales closing and lead generation
- Sales team leadership
- Commercial budgeting and revenue monitoring
- Consultative property sales
- Customer-needs analysis
- Business problem solving
- English client communication
Tools and platforms
- E-commerce site and product operations systems
- Digital advertising platforms
- Sales and lead generation workflows
Industry experience
- iGaming and online client services
- E-commerce and retail
- Marketing and advertising
- Real estate brokerage
Education and training
Completed professional secondary education in Economics and Management. University bachelor's-level studies in Economics, Management and International Economic Relations; completion not clearly established. Finance master's-level studies explicitly unfinished.
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