Vacancy details
This is a private vacancy. Company details stay confidential until InVault confirms a serious candidate fit.
- Status
- Active
- Date posted
- 17 August 2026
- Open until
- 15 November 2026
- Employment type
- Full-time
- Location
- Malta — St. Julian's
Overview
Full-time hybrid customer-support role in Malta covering player communication, account queries and service issues.
Requirements
- Fluent German.
- Strong English.
- Strong communication and customer-service skills.
- Comfortable supporting customers across multiple service channels.
- Willing to relocate to Malta if required.
- Prior customer-service experience, preferably within the iGaming sector.
- No specific education requirement is stated for this vacancy.
Responsibilities
- Support customers by phone, live chat and email.
- Resolve account and service inquiries.
- Provide accurate customer information.
- Escalate complex cases when required.
- Maintain professional customer communication.
Conditions
- Full-time, hybrid in St. Julian's, Malta.
- Compensation: €24,000 yearly excluding bonuses.
- Relocation support provided.
- Working hours: Full-time, hybrid in St. Julian's, Malta.