Anonymous professional profile · 035B954E
Customer Service, Retail Payments and Event Operations Professional
Customer-facing professional experienced in retail service, store operations and cash payment handling, with additional roles in international sporting events and seasonal hospitality. Handles enquiries, transactions, stock records and store opening and closing duties, supports colleague coordination and resolves day-to-day operational issues. Event work includes participant support and onsite arrangements for international competitions; hospitality experience includes guest questions and booking-related follow-up. Interested in developing toward customer support, player services or payments operations. The iGaming vacancy is an applied-for role, not evidence of prior iGaming employment.
- Candidate reference
- 035B954E
- Candidate-provided location
- Swieqi, Malta
- Languages
- Polish — native, English — fluent, Maltese — basic
City and country are candidate-provided and have not been independently verified.
Professional background
Professional experience
Overall employment totals and source-reported industry experience are separate claims. Read the profile summary for the supported distinction.
Sales Assistant and Shift Operations Support
Served retail customers, handled cash and payment checks, store access and shift procedures, stock records and everyday operations.
Event Operations and Participant Support
Supported organizers and international sporting-event participants with event logistics, inquiries and onsite coordination.
Seasonal Guest Support Assistant
Assisted guests with accommodation questions and stay-related service issues across recurring seasonal assignments.
Waitress and Customer Service Assistant
Handled restaurant service, customer orders and payments.
Summer School Assistant
Supported children with additional needs and assisted staff with daily school activities.
Capabilities
- Retail customer service
- Cash and card transaction handling
- Store opening and closing
- Customer enquiry resolution
- Retail stock and record keeping
- Shift operations
- Event participant support
- Sporting-event coordination
- Guest support
- Payment checks
- Team coordination
- Customer communication
- Issue escalation
- Microsoft Office administration
- Service problem solving
Tools and platforms
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Internal retail systems
Industry experience
- Retail
- Sports event operations
- Hospitality
- Customer service
Education and training
Three years of junior college study and earlier secondary school education, including MATSEC Ordinary Level subjects; no completed higher qualification established.
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