Vacancy details
This is a private vacancy. Company details stay confidential until InVault confirms a serious candidate fit.
- Status
- Active
- Date posted
- 2026-10-12
- Open until
- 2027-01-10
- Employment type
- Full-time
- Source-listed languages
- Not specified
- Language requirement
- Conditional on the source role
- Work arrangement
- On-site
- Physical workplaces
- Bensalem, United States
- Applicant eligibility
- Applicant geography not specified
- Arrangement scope 1
- Bensalem, United States: On-site
Location and working arrangements
Applicant eligibility: Applicant geography not specified
Physical workplaces: Bensalem, United States
- Bensalem, United States: On-site
Overview
This supervisory position supports the live studio during the overnight operating period. It covers the quality of game presentation, prompt correction of dealer or shuffler mistakes and the handling of technical disruptions. The supervisor also helps maintain operational records and communicates with management when incidents or guest concerns require escalation. Practical knowledge of the games matters because the role may involve assisting with presentation, cards and equipment. The work combines customer-service judgement with close attention to gaming procedures and the ability to lead an orderly shift.
Requirements
- High-school diploma or GED; at least 21 years old.
- One year customer-service experience and basic/intermediate Excel.
- Ability to handle cards and gaming equipment.
- Ability to obtain Pennsylvania gaming licence and West Virginia employee registration.
Responsibilities
- Oversee dealers and shufflers against gaming rules and studio procedures.
- Resolve game errors and escalate technical or player-service issues.
- Support studio/application testing and operational reporting.
- Assist the site manager with daily tasks and conflict resolution.
Conditions
- Studio role in Bensalem, Pennsylvania, United States.
- Overnight shift: 11 pm to 7 am; weekend and holiday flexibility required.
- Full-time employment.