Vacancy details
This is a private vacancy. Company details stay confidential until InVault confirms a serious candidate fit.
- Status
- Active
- Date posted
- 17 August 2026
- Open until
- 15 November 2026
- Employment type
- Full-time
- Location
- Malta — St. Julian's
Overview
Hybrid player-support role assisting Polish-speaking customers through calls, live chat and email.
Requirements
- Fluent Polish.
- Fluent English.
- Strong communication and problem-solving skills.
- Comfortable working shifts, including some nights.
- Previous customer-service experience is an advantage but not mandatory.
- No specific education requirement is stated for this vacancy.
Responsibilities
- Support players through calls, live chat and email.
- Resolve player issues from start to finish.
- Approve or support withdrawal processing.
- Process KYC documentation.
- Carry out customer and account security checks.
Conditions
- Full-time.
- Hybrid in St. Julian's, Malta.
- Competitive salary plus bonus.
- Working hours: Full-time, hybrid in St. Julian's, Malta; shift-based, including some nights.