German-Speaking Forex / CFD Retention Agent — Limassol, Cyprus

Overview

Full-time office-based position for candidates with previous FX retention experience who can develop existing client relationships, maintain structured portfolio contact and perform in a commercial environment.

Requirements

• Fluent German.
• Working-level English.
• Previous Forex / CFD retention experience required.
• Strong client-relationship and negotiation skills.
• Confident handling objections and commercially sensitive conversations.
• Experience working with performance targets.
• Good familiarity with Forex / CFD products.
• Comfortable using CRM tools to manage client activity.
• Professional and disciplined communication style.
• No specific degree or formal education requirement. Relevant language ability, sales/Forex experience where applicable, communication skills and commercial performance are more important.

Responsibilities

• Manage German-speaking client relationships.
• Maintain regular structured contact with existing clients.
• Understand client requirements and account activity.
• Identify opportunities to strengthen engagement.
• Support reactivation where appropriate.
• Handle client objections and routine account questions.
• Maintain detailed CRM records and next actions.
• Work toward retention and portfolio KPIs.

Conditions

• Full-time Limassol office position.
• Competitive compensation.
• Performance-related commission / bonuses.
• International Forex working environment.
• Career-development opportunities.
• Relocation assistance may be available depending on the hiring partner.
• Full-time, office-based in Limassol, Cyprus, five days per week. Exact daily working hours or shift pattern depend on the hiring partner and are confirmed during the hiring process.