Anonymous professional profile · F4C24C62
Arabic-Speaking Forex Conversion, Retention and Regional Sales Leadership Professional
Forex and CFD commercial professional with ten source-reported years spanning telephone-based client sales, account management, conversion, retention and regional leadership. Progressed from direct client relationships and Introducing Broker partnerships to retention team supervision, Arabic-language conversion desk management and regional sales leadership. Has recruited and coached agents, run call reviews, managed sales KPIs, supported office and team launches and developed customer relationships across MENA and international markets. Works with trading and prop-trading product lines, explaining accounts and using CRM-led follow-up, objection handling and performance tracking to improve conversion and retention. Earlier B2B commercial work involved corporate outreach, research and credit-related company reports. Familiar with MetaTrader, cTrader and market analysis tools. Holds a Business Management degree and communicates in Arabic, English and basic German.
- Candidate reference
- F4C24C62
- Candidate-provided location
- Nicosia, Cyprus
- Languages
- Arabic, English, German
City and country are candidate-provided and have not been independently verified.
Professional background
Professional experience
Overall employment totals and source-reported industry experience are separate claims. Read the profile summary for the supported distinction.
Senior Forex Retention Specialist
Managed trading-client relationships and retention work focused on ongoing engagement and account development.
Regional Head of Sales — MENA Trading
Led regional forex and prop-trading sales activities, hired and coached teams, built local sales capacity and developed partner relationships.
Arabic-Language Conversion Desk Manager
Built and supervised a conversion desk, coached agents, reviewed calls and supported client communications and commercial targets.
Retention Team Leader
Advanced from direct retention work to coaching a team, overseeing KPIs, performance review and client follow-up.
Senior Forex Account Manager
Sold forex and CFD products by phone, maintained client and partner relationships and supported acquisition and retention.
B2B Customer Success and Business Information Manager
Handled corporate outreach and financial information research and prepared business credit-related assessments for clients.
Scope: Regional Head of Sales, Arabic conversion manager and retention team leader
Capabilities
- Forex and CFD client retention
- Conversion and outbound telephone sales
- MENA regional sales management
- Sales team recruitment and coaching
- Call quality monitoring and objection handling
- Introducing Broker partnership management
- High-value trading client relationships
- CRM pipelines and follow-up
- Sales KPI and deposit performance reporting
- Office and sales desk setup
- Prop trading product support
- Trading product and platform explanations
- B2B corporate outreach
- Client credit-related company research
- Market and sales training
Tools and platforms
- MetaTrader
- cTrader
- TradingView
- CRM sales and retention systems
- Call review and sales reporting workflows
Industry experience
- Forex and CFD brokerage
- Prop trading and financial services
- B2B business information and credit research
Education and training
Completed bachelor's degree in Business Management.
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