Swedish-Speaking Forex / CFD Retention Agent — Tbilisi, Georgia

Overview

This Tbilisi-based role is for Swedish-speaking professionals with previous Forex / CFD retention, account-management or closely related trading-sales experience. The work centres on maintaining consistent client relationships, scheduling portfolio follow-up and managing account activity accurately through the CRM.

Requirements

• Fluent or native-level Swedish.
• Working English.
• Previous Forex / CFD retention, account-management or relevant trading-sales experience.
• Strong telephone communication and relationship-management skills.
• Experience handling client objections and reactivation conversations.
• Organised CRM and portfolio-management habits.
• Ability to work full-time from an office in Tbilisi.
• No specific degree or formal education requirement. Relevant language ability, sales/Forex experience where applicable, communication skills and commercial performance are more important.

Responsibilities

• Maintain regular communication with Swedish-speaking clients.
• Schedule and complete portfolio follow-ups.
• Monitor engagement across active and inactive accounts.
• Handle retention and reactivation discussions.
• Keep CRM history and future actions accurate.
• Escalate support or operational issues where required.
• Work toward retention and portfolio targets.

Conditions

• Full-time, office-based in Tbilisi, Georgia.
• Previous relevant Forex / CFD client-facing sales or account-management experience required.
• Five-day working week.
• Competitive base salary plus performance bonuses or commission.
• Relocation support may be available depending on the hiring partner.
• Exact daily working hours or shift pattern depend on the hiring partner and are confirmed during the hiring process.