Vacancy details
This is a private vacancy. Company details stay confidential until InVault confirms a serious candidate fit.
- Status
- Active
- Date posted
- 16 August 2026
- Open until
- 14 November 2026
- Employment type
- Full-time
- Location
- United Arab Emirates — Dubai
Overview
Full-time, office-based retention role in Dubai focused on managing existing Mandarin-speaking client relationships, maintaining regular follow-up and supporting continued client engagement within the Forex / CFD market.
Requirements
- Native or fluent Mandarin.
- Strong English communication skills.
- Previous Forex / CFD Retention experience is required.
- Strong communication and relationship-management skills.
- Strong negotiation and objection-handling ability.
- Ability to work toward individual and team performance targets.
- Comfortable using CRM and client-management systems.
- No specific education requirement is stated for this vacancy.
Responsibilities
- Manage and develop relationships with existing Mandarin-speaking clients.
- Maintain regular communication and client follow-up.
- Support client retention and continued engagement.
- Understand client needs and identify appropriate opportunities.
- Handle client questions, concerns and objections professionally.
- Maintain accurate CRM and client records.
- Work toward individual and team performance targets.
- Keep up to date with relevant Forex / CFD market developments.
Conditions
- Full-time.
- Office-based in Dubai, United Arab Emirates.
- Base salary plus commission.
- Full relocation support provided.
- Working hours: Full-time, office-based in Dubai, United Arab Emirates.