Vacancy details
This is a private vacancy. Company details stay confidential until InVault confirms a serious candidate fit.
- Status
- Active
- Date posted
- 17 August 2026
- Open until
- 15 November 2026
- Employment type
- Full-time
- Location
- Cyprus — Limassol
Overview
Full-time player-support role handling customer communication and safer gaming matters in an international iGaming environment.
Requirements
- Fluent or native Portuguese.
- Strong English.
- Strong written and verbal communication skills.
- Customer-service experience is welcomed but not mandatory.
- Comfortable working within a shift-based support environment.
- No specific education requirement is stated for this vacancy.
Responsibilities
- Assist players through chat, email and phone.
- Resolve product and account inquiries.
- Escalate requests where necessary.
- Support safer-gaming procedures.
- Maintain accurate customer records.
Conditions
- Full-time.
- Based in Limassol, Cyprus.
- Working hours: Full-time, office-based in Limassol, Cyprus.