Vacancy details
This is a private vacancy. Company details stay confidential until InVault confirms a serious candidate fit.
- Status
- Active
- Date posted
- 17 August 2026
- Open until
- 15 November 2026
- Employment type
- Full-time
- Location
- Cyprus — Limassol
Overview
Full-time Limassol customer-support role covering player communication, KYC, payments and account-related issues.
Requirements
- Fluent Spanish.
- Strong English communication skills.
- At least 1 year of customer-support experience in iGaming.
- Strong problem-solving skills.
- Comfortable handling payment and account inquiries.
- No specific education requirement is stated for this vacancy.
Responsibilities
- Support players through chat, email and messaging channels.
- Help resolve deposit and withdrawal inquiries.
- Assist with KYC-related questions.
- Explain bonuses and account features.
- Escalate complex cases where required.
Conditions
- Full-time.
- Office-based in Limassol, Cyprus.
- Working hours: Full-time, office-based in Limassol, Cyprus.