Customer Support

Customer Support

English-Speaking iGaming Customer Support Agent — Limassol, Cyprus

Provide English-language customer support for an online gaming operation in Limassol.

Vacancy details

This is a private vacancy. Company details stay confidential until InVault confirms a serious candidate fit.

Status
Active
Date posted
17 August 2026
Open until
15 November 2026
Employment type
Full-time
Location
Cyprus — Limassol

Overview

Full-time iGaming customer-support role operating across a 24/7 rotational schedule.

Requirements

  • Fluent English.
  • Previous customer-support experience.
  • Strong communication skills.
  • Strong customer focus and problem-solving ability.
  • Able to work rotating day and night shifts.
  • No specific education requirement is stated for this vacancy.

Responsibilities

  • Respond to player inquiries.
  • Resolve customer-service issues.
  • Provide accurate account and product information.
  • Escalate complex cases.
  • Maintain accurate support records.

Conditions

  • Full-time.
  • Office-based in Limassol, Cyprus.
  • Starting salary €1,700 gross.
  • Monthly performance bonus.
  • Overtime compensation.
  • Working hours: Full-time, office-based in Limassol, Cyprus; rotating shifts 06:00–15:00, 12:00–21:00 and 21:00–06:00, including weekends.