Vacancy details
This is a private vacancy. Company details stay confidential until InVault confirms a serious candidate fit.
- Status
- Active
- Date posted
- 2026-11-15
- Open until
- 2027-02-13
- Employment type
- Full-time
- Source-listed languages
- Not specified
- Language requirement
- Conditional on the source role
- Work arrangement
- Hybrid
- Physical workplaces
- Sliema, Malta
- Applicant eligibility
- Applicant geography not specified
Overview
Plan and optimize gaming customer lifecycle journeys from initial activation through re-engagement. Coordinate CRM campaign calendars, targeting, promotion setup and performance reviews with marketing and product teams, maintaining responsible gambling controls.
Requirements
- Experience owning lifecycle CRM campaigns and customer journeys.
- Understanding of onboarding, reactivation and retention mechanics.
- Ability to interpret campaign performance data.
- Stakeholder management with marketing, product and regional teams.
- Knowledge of compliant promotional and responsible gaming processes.
Responsibilities
- Design onboarding and reactivation journey plans.
- Coordinate multichannel CRM campaigns and promotion configurations.
- Review campaign conversion and retention metrics.
- Improve targeting, testing and workflow efficiency.
- Ensure activity follows responsible gaming requirements.
Conditions
- Full-time hybrid position based in Sliema, Malta.