Anonymous professional profile · 905965AC
Spanish-Speaking Customer Retention and Technical Support Professional
Spanish-speaking customer-facing professional with experience in outbound sales, customer reactivation, renewals and retention, alongside technical support and software development. Has explained financial products to customers, supported commercial conversations and handled service inquiries by phone and email. In technical roles, has assisted business customers using Microsoft 365 and Azure, resolved incidents within service expectations and collaborated on workflow automation and software integrations. Brings a combination of customer communication, problem solving and technical product understanding. The applied-for gaming support role is a career opportunity; prior iGaming employment is not evidenced.
- Candidate reference
- 905965AC
- Candidate-provided location
- Msida, Malta
- Languages
- Spanish, English, Portuguese
City and country are candidate-provided and have not been independently verified.
Professional background
Professional experience
Overall employment totals and source-reported industry experience are separate claims. Read the profile summary for the supported distinction.
Outbound Sales and Customer Retention Specialist
Supported outbound customer communications, retention offers, reactivation and contract renewals.
Financial Products Sales Specialist
Explained consumer finance products and supported customer sales conversations.
Business IT Support Specialist
Resolved business customer incidents involving Microsoft 365 and Azure and communicated technical solutions.
Software Developer
Developed web services, financial workflow automation and software integrations with business and technical teams.
Capabilities
- Customer service
- Outbound sales
- Customer retention
- Customer reactivation
- Contract renewals
- Financial product communication
- Technical support
- Incident resolution
- Customer communication
- Microsoft 365 support
- Azure support
- Software development
- Business process automation
- Web services
- System integration
- Stakeholder collaboration
- Troubleshooting
- Client enquiries
Tools and platforms
- Microsoft 365
- Microsoft Azure
- Web services
- Business automation tools
Industry experience
- Customer service
- Energy sales
- Consumer finance
- IT support
- Business software
Education and training
Completed higher vocational studies in web application development. Official diploma issuance was pending in the source; no awarded diploma is claimed.
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