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Anonymous professional profile · D4C55EC5

Hospitality, Front Office and Customer Service Professional

Customer-service professional with experience across hotel reception, front-office supervision, retail assistance and administrative operations. Has handled guest enquiries, customer communication, complaints, daily front-desk tasks and staff coordination in international service environments. Also brings retail, food-service and childcare support experience. Communicates in Spanish, English and Italian and uses office systems for administrative work. Has applied for an iGaming support role; prior specialist gaming employment is not established.

Candidate reference
D4C55EC5
Candidate-provided location
Malta
Languages
Spanish, English, Italian

The country is candidate-provided and has not been independently verified. City is not recorded.

Professional background

Professional experience

Completed overall employment experience: 11 years across hotel front-office services, retail, hospitality, administration and customer support.

Overall employment totals and source-reported industry experience are separate claims. Read the profile summary for the supported distinction.

Hotel reception and front-office supervision

Supported guest communications, front-desk operations, customer complaints and service coordination.

Retail and sales assistance

Assisted shoppers with enquiries, product information and service needs.

Administrative supervision

Coordinated office and service tasks, staff communication and operational organization.

Food-service and hospitality operations

Served customers and supported daily restaurant and café operations and supervision.

Childcare support

Assisted with general childcare activities in a supporting role.

Capabilities

  • Hotel reception
  • Customer enquiries
  • Complaint resolution
  • Front-office supervision
  • Guest service
  • Retail customer support
  • Administrative coordination
  • Team supervision
  • Interpersonal communication
  • Problem solving
  • Office software
  • Workplace organization

Tools and platforms

  • Office software
  • Front-office computer systems

Industry experience

  • Hospitality and hotel services
  • Retail customer service
  • Restaurant and food service
  • Administrative operations
  • Childcare support

Education and training

Bachelor's degree in social education.

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