Anonymous professional profile · 66CD8E1A
Premium Customer Service and Client Relations Professional
Customer service and client-relations professional with experience supporting online gaming customers, including VIP enquiries, alongside premium hospitality, vehicle rental and real-estate services. Handles personalized client communication, service bookings, account questions, rental documentation, payments and complaints. Has managed day-to-day operations in a customer-facing vehicle-rental business and provided multilingual interpretation in service settings. Familiar with CRM records, live-chat support and client relationship management.
- Candidate reference
- 66CD8E1A
- Candidate-provided location
- Cannes, France
- Languages
- Polish, English, Croatian, Serbian, French
City and country are candidate-provided and have not been independently verified.
Professional background
Professional experience
Overall employment totals and source-reported industry experience are separate claims. Read the profile summary for the supported distinction.
Online gaming customer and VIP support
Handled customer and technical support through chat and email, including personalized communications for VIP clients.
Vehicle-rental business operations
Managed customer enquiries, vehicle reservations, rental agreements, payment administration and supplier relationships.
Premium hospitality and personal services
Coordinated guest appointments and services, customer payments and related enquiries.
Real estate client services
Assisted clients with rental property enquiries, viewings, documentation and ongoing communication.
Telephone interpretation
Provided real-time interpretation in customer-facing service contexts.
Capabilities
- Premium customer service
- VIP customer support
- Client relationship management
- Live-chat and email support
- Customer issue resolution
- Service bookings and reservations
- Rental documentation
- Business operations
- Payments and invoicing
- Customer database management
- Real estate client support
- Telephone interpretation
- Complaint resolution
Tools and platforms
- Zendesk
- Slack
- Prisma
- CRM and customer database systems
Industry experience
- Online gaming customer support
- Premium hospitality and guest services
- Vehicle rental
- Real estate services
- Telephone interpretation
Education and training
Graduate studies in Serbo-Croatian philology at master's level; additional Croatian language and literature studies, and completed nail-technician training. Institutional names and dates omitted.
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