Anonymous professional profile · C3A908C9

Online Casino CRM Campaign and Retention Coordinator

Online casino CRM coordinator with practical experience setting up email and in-app player communications, audience segmentation, promotional messaging and lifecycle campaigns. Uses established CRM platforms to support retention and reactivation activities and checks campaign setup and delivery. Earlier experience spans BPO quality review, customer-facing marketing and hospitality business operations. The record demonstrates CRM coordination rather than unsupported strategic department leadership.

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Candidate reference: C3A908C9
Candidate-provided location: Bitola, North Macedonia
Languages: English

City and country are candidate-provided and have not been independently verified.

Professional background

Professional experience

Overall employment experience is not established. Scope: Casino CRM coordination, BPO quality control, marketing and hospitality business operations; year-only boundaries between quality and CRM roles prevent reliable total complete-month calculation.

Overall employment totals and source-reported industry experience are separate claims. Read the profile summary for the supported distinction.

Casino CRM coordinator

Coordinated targeted marketing emails, app messaging, promotional setup and campaign quality reviews.

Quality control specialist

Reviewed operational work for accuracy, consistency and problem resolution.

Marketing and business operations

Supported B2B outreach and managed a restaurant service operation.

Capabilities

CRM campaign coordination
Email marketing
In-app messaging
Player segmentation
Retention campaigns
Reactivation communications
Campaign quality checks
Promotional scheduling
Customer lifecycle messaging
Cross-team delivery
Quality control

Tools and platforms

Customer.io
Fast Track
BadHombre
SoftSwiss

Industry experience

iGaming
BPO quality control
Marketing
Hospitality

Education and training

Bachelor's degree in Operations Management listed. Master's degree in Strategic Management remains in progress.

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