Anonymous professional profile · 8B0A2B74
Multilingual Telesales, iGaming Lead Conversion and Customer Acquisition Team Leader
Telesales and customer acquisition professional with experience in consumer finance sales, gaming-related lead handling and sales team leadership. Initially assisted retail customers with eligibility-based consumer loan products, explaining options and supporting sales discussions. Subsequently worked in an iGaming-related telephone-sales role, handling enquiries, supplying platform access information and converting interested customers into active leads. More recent responsibilities include coaching and supporting telesales colleagues, managing inbound and outbound customer conversations, promoting services and maintaining sales conversion and customer-satisfaction standards. Communicates in multiple Indian languages and English. Has completed technical vocational education. The applied-for recruitment and talent-partner role is a target; the CV does not establish experience as a professional recruiter or as a Forex specialist.
- Candidate reference
- 8B0A2B74
- Candidate-provided location
- Bellary, India
- Languages
- Kannada, Hindi, English, Telugu, Tamil
City and country are candidate-provided and have not been independently verified.
Professional background
Professional experience
Overall employment totals and source-reported industry experience are separate claims. Read the profile summary for the supported distinction.
Telesales Team Leader
Supported and coached telesales colleagues, handled inbound and outbound customer conversations, developed prospects, promoted products and maintained sales and service targets.
iGaming-Related Telesales Team Lead
Handled gaming platform enquiries and access requests, converting incoming prospects into customer leads and supporting sales activity.
Consumer Finance Telesales Executive
Discussed eligibility-based consumer durable financing options with retail customers and supported product-related enquiries and sales.
Scope: Telesales team leadership
Capabilities
- Inbound and outbound telesales
- Sales team coaching and support
- Lead generation and conversion
- Customer enquiry handling
- Consumer durable loan product discussions
- Eligibility-related customer communication
- Gaming-related platform enquiries
- Prospect qualification and follow-up
- Product presentation and promotion
- Customer relationship building
- Sales target monitoring
- Customer satisfaction and objection handling
- Multilingual telephone communication
Tools and platforms
- Telephone sales and customer lead workflows
Industry experience
- Telesales and customer acquisition
- Consumer finance sales
- iGaming-related lead handling
Education and training
Completed intermediate technical/vocational training at an industrial training institute; the exact specialization is not specified.
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