Anonymous professional profile · A8ECB25C

Multilingual iGaming CRM Campaign and Operations Team Coordinator

Multilingual CRM and operations professional experienced in coordinating iGaming customer campaigns and communication workflows. Has prepared and quality-checked email and SMS campaigns, localized marketing content, configured banners and redirects and managed customer communication preferences. Earlier leadership involved directing distributed back-office teams, organizing workloads, training personnel and improving data accuracy across international markets. Additional experience covers data entry, reporting, finance-related reconciliations and process coordination. Brings an analytical and organized approach to lifecycle communications; the source does not establish five full years of iGaming CRM employment.

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Candidate reference: A8ECB25C
Candidate-provided location: Valencia, Spain
Languages: Ukrainian, Russian, English, Polish, German, Spanish

City and country are candidate-provided and have not been independently verified.

Professional background

Professional experience

Source-reported overall employment experience: 5 years across Applicant-reported five-plus years in remote operations, team management and back-office data services, with more recent iGaming CRM campaign coordination.

Overall employment totals and source-reported industry experience are separate claims. Read the profile summary for the supported distinction.

iGaming CRM Service Coordinator

Set up localized email and SMS communications, checked market and campaign content, managed promotional assets and customer communication settings.

Remote Back-Office Team Lead

Directed team assignments, trained personnel, monitored operational performance and maintained data entry accuracy across distributed service activities.

Data Analysis and Administration Specialist

Maintained records, supported administrative reporting and helped verify information and workflows for customers.

Finance and Cash Clarification Analyst

Reconciled accounts receivable, payment and customer balance information and supported financial reporting activities.

Capabilities

iGaming CRM coordination
Email campaigns
SMS campaigns
Campaign localization
Audience segmentation
Marketing quality assurance
CRM communication preferences
Unsubscribe handling
Promotional content coordination
Campaign implementation
Remote team leadership
Back-office operations
Staff training
Onboarding
Workflow management
Data analysis
Data accuracy
Reporting
Account reconciliation
Microsoft Excel
International communication
Stakeholder coordination

Tools and platforms

RIKI
Symplify
Jira
Miro
Microsoft Office
Microsoft Access
Microsoft Excel
SAP
HTML
CSS

Industry experience

iGaming CRM
Digital communications
Back-office services
Operations management
Data administration
Financial reporting

Education and training

Bachelor's degree in Management and Finance is listed in the original CV.

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