Vacancy details
This is a private vacancy. Company details stay confidential until InVault confirms a serious candidate fit.
- Status
- Active
- Date posted
- 2026-10-12
- Open until
- 2027-01-10
- Employment type
- Full-time
- Source-listed languages
- Not specified
- Language requirement
- Conditional on the source role
- Work arrangement
- Remote
- Physical workplaces
- Not specified
- Applicant eligibility
- Worldwide
- Arrangement scope 1
- Vacancy-wide (no geographic assertion): Remote
Location and working arrangements
Applicant eligibility: Worldwide
- Vacancy-wide (no geographic assertion): Remote
Overview
The position builds a detailed understanding of a rewards programme, including tiers, earning, redemption and milestones. That knowledge supports both day-to-day questions and analysis of where the programme could deliver more value. The manager works with analytics and finance to validate data, assess reward costs and understand player engagement. Proposed improvements need clear business cases and coordinated testing, launch and issue resolution. AI and automation can make analysis and monitoring more efficient, with outputs checked against reliable data. The role balances customer value with the programme’s wider business performance.
Requirements
- At least five years in loyalty, rewards, programme operations or consumer analytics.
- Strong SQL and independent data investigation.
- Understanding of loyalty economics and experimentation.
- Practical AI and automation experience.
- Strong operational judgement and stakeholder communication.
- Ability to translate findings into clear recommendations.
Responsibilities
- Track engagement, tier progression and reward utilisation.
- Analyse programme economics and validate performance data.
- Develop business cases for loyalty improvements.
- Coordinate requirements, testing and launch activity.
- Improve analysis and operational workflows with validated automation.
Conditions
- Full-time remote employment.
Tech stack
- SQL