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Anonymous professional profile · DB803757

Italian-Speaking Live Casino Presenter and Hospitality Customer Service Professional

Italian-speaking customer-facing professional with almost four source-reported years in live casino game presentation and additional hospitality and care experience. Welcomed and assisted customers during live gaming sessions, maintained professional service standards, supported colleagues and followed studio operating procedures in an international environment. Earlier hospitality responsibilities included restaurant table service, multilingual customer orders, bar service, cash handling, closing procedures, cleanliness and customer issue resolution. Also assisted supervised childcare activities and individual needs in an educational care setting. Completed secondary studies with psychology, pedagogy and related social sciences and gained international placement and language training, including English, Spanish and French. Brings practical customer engagement, empathy, multitasking and adaptability to the target iGaming customer support role, without suggesting prior account-management responsibilities.

Candidate reference
DB803757
Candidate-provided location
Malta
Languages
Italian, English, Spanish, French

The country is candidate-provided and has not been independently verified. City is not recorded.

Professional background

Professional experience

Completed overall employment experience: 4 years across live casino game presentation, customer-facing hospitality, childcare assistance and multilingual service operations.

Overall employment totals and source-reported industry experience are separate claims. Read the profile summary for the supported distinction.

Live Casino Game Presenter

Welcomed and assisted players, maintained professional conduct during gaming sessions and followed operational procedures while working with international customers and colleagues.

Barista and Hospitality Service Associate

Assisted guests with menu selections, managed orders and payments, maintained hygiene and closing procedures, and resolved service issues.

Childcare Assistant

Supported supervised childcare and early learning activities, assisting the lead supervisor with individual needs and classroom tasks.

Restaurant Server

Welcomed guests, handled multilingual orders and provided table service.

Capabilities

  • Live casino game presentation
  • Customer assistance during gaming sessions
  • Multilingual customer communication
  • Hospitality and restaurant service
  • Barista and cash register operations
  • Customer enquiry and issue handling
  • Teamwork and collaborative service
  • Workplace and studio procedure compliance
  • Guest welcome and table service
  • Task prioritization and multitasking
  • Childcare support under supervision
  • Empathy and interpersonal skills
  • Basic computing and office work

Tools and platforms

  • Microsoft Office
  • Cash registers
  • Hospitality point-of-sale workflows
  • Basic computer applications

Industry experience

  • Live casino and iGaming
  • Hospitality and food service
  • Childcare and educational support

Education and training

Completed secondary-school diploma with studies in psychology, pedagogy, sociology and anthropology. International training placements and source-reported language-course certificates in English, Spanish and French, plus school-work activities involving education and care.

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