Anonymous professional profile · DB803757
Italian-Speaking Live Casino Presenter and Hospitality Customer Service Professional
Italian-speaking customer-facing professional with almost four source-reported years in live casino game presentation and additional hospitality and care experience. Welcomed and assisted customers during live gaming sessions, maintained professional service standards, supported colleagues and followed studio operating procedures in an international environment. Earlier hospitality responsibilities included restaurant table service, multilingual customer orders, bar service, cash handling, closing procedures, cleanliness and customer issue resolution. Also assisted supervised childcare activities and individual needs in an educational care setting. Completed secondary studies with psychology, pedagogy and related social sciences and gained international placement and language training, including English, Spanish and French. Brings practical customer engagement, empathy, multitasking and adaptability to the target iGaming customer support role, without suggesting prior account-management responsibilities.
- Candidate reference
- DB803757
- Candidate-provided location
- Malta
- Languages
- Italian, English, Spanish, French
The country is candidate-provided and has not been independently verified. City is not recorded.
Professional background
Professional experience
Overall employment totals and source-reported industry experience are separate claims. Read the profile summary for the supported distinction.
Live Casino Game Presenter
Welcomed and assisted players, maintained professional conduct during gaming sessions and followed operational procedures while working with international customers and colleagues.
Barista and Hospitality Service Associate
Assisted guests with menu selections, managed orders and payments, maintained hygiene and closing procedures, and resolved service issues.
Childcare Assistant
Supported supervised childcare and early learning activities, assisting the lead supervisor with individual needs and classroom tasks.
Restaurant Server
Welcomed guests, handled multilingual orders and provided table service.
Capabilities
- Live casino game presentation
- Customer assistance during gaming sessions
- Multilingual customer communication
- Hospitality and restaurant service
- Barista and cash register operations
- Customer enquiry and issue handling
- Teamwork and collaborative service
- Workplace and studio procedure compliance
- Guest welcome and table service
- Task prioritization and multitasking
- Childcare support under supervision
- Empathy and interpersonal skills
- Basic computing and office work
Tools and platforms
- Microsoft Office
- Cash registers
- Hospitality point-of-sale workflows
- Basic computer applications
Industry experience
- Live casino and iGaming
- Hospitality and food service
- Childcare and educational support
Education and training
Completed secondary-school diploma with studies in psychology, pedagogy, sociology and anthropology. International training placements and source-reported language-course certificates in English, Spanish and French, plus school-work activities involving education and care.
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