Anonymous professional profile · 0AEE229C
High-Risk Payments and iGaming Merchant Account Management Professional
Account management and sales professional with direct experience supporting payment merchants and iGaming operators. Has managed merchant portfolios, coordinated new-account applications and onboarding, negotiated commercial terms, and tracked payment performance including approvals, transaction declines, routing and chargebacks. Earlier gaming roles covered VIP customer relationships, player retention and reactivation, personalized service and responsible-gaming and financial-crime obligations. Experience also spans outbound commercial prospecting, sales pipeline development, cross-selling and collaboration with risk, compliance and product teams.
- Candidate reference
- 0AEE229C
- Candidate-provided location
- St. Paul's Bay, Malta
- Languages
- Norwegian — native, English — fluent, Somali — native, Swedish — intermediate
City and country are candidate-provided and have not been independently verified.
Professional background
Professional experience
Overall employment totals and source-reported industry experience are separate claims. Read the profile summary for the supported distinction.
Payments Merchant Account Manager
Supported payment merchants through contract negotiations, onboarding, performance reviews, payment-routing analysis and coordination with internal service and compliance teams.
iGaming Merchant and Partnership Account Manager
Developed merchant relationships, managed gaming-sector accounts and monitored approval rates, transaction issues and merchant commercial opportunities.
VIP and Gaming Account Manager
Managed high-value customer accounts and retention campaigns, coordinated loyalty offers, responsible gaming awareness and personalized service.
Business Sales and Reactivation Specialist
Conducted business prospecting, customer reactivation, product demonstrations, upselling and sales pipeline follow-up.
Customer Support and Administrative Professional
Resolved customer enquiries across gaming and other services and managed routine records and communications.
Capabilities
- High-risk merchant relationship management
- Payments account management
- Merchant onboarding
- Payment approval analysis
- Routing and decline monitoring
- Chargeback awareness
- Commercial negotiation
- Client retention
- B2B sales and prospecting
- Pipeline management
- Upselling and cross-selling
- iGaming VIP account management
- Player reactivation
- Cross-functional compliance coordination
- Merchant performance reporting
Tools and platforms
- Salesforce CRM
Industry experience
- Payments
- High-risk merchant services
- iGaming
- Online casino
- Business sales
Education and training
Journalism studies, access-to-higher-education training in education and teaching, and business administration coursework; military medical training. No earned university degree is established by the CV.
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