Anonymous professional profile · 3023D8AF
German-Speaking Sales Leadership and Customer Support Professional
German-speaking sales and customer relations professional with substantial experience developing client relationships, managing commercial operations and supervising employees. Has worked across customer service, sales management, business development, office coordination and problem resolution, progressing to leadership responsibilities. More recent customer support work includes handling telephone, email and live-chat enquiries and using CRM systems to record cases and coordinate follow-up. Brings negotiation, customer communication, team management and service improvement capabilities. Interested in iGaming VIP management, though the CV does not demonstrate prior dedicated iGaming VIP employment.
- Candidate reference
- 3023D8AF
- Candidate-provided location
- Gzira, Malta
- Languages
- German, English
City and country are candidate-provided and have not been independently verified.
Professional background
Professional experience
Overall employment totals and source-reported industry experience are separate claims. Read the profile summary for the supported distinction.
Sales and Office Management Lead
Managed client relationships, commercial operations, sales activity, customer communications and employee development while taking on increasing leadership responsibilities.
Customer Support Representative
Handled customer requests through phone, email and chat, documented issues in CRM and collaborated on customer service improvements.
Capabilities
- Customer relations
- Sales management
- Business development
- Client account support
- Team leadership
- Employee coaching
- Office operations
- Customer service
- Telephone support
- Email support
- Live chat
- CRM case management
- Negotiation
- Problem solving
- Customer satisfaction
- Customer feedback analysis
- Business operations
- Cross-team collaboration
- Communication
- Staff development
Tools and platforms
- CRM software
- Office productivity tools
Industry experience
- Business sales
- Customer support
- Office operations
Education and training
Secondary education completed, with additional vocational training in painting and decorating and practical technical skills. No university qualification claimed.
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