Forex / CFD Retention Agents

Forex / CFD Retention Agents

Arabic-Speaking Forex / CFD Retention Agent — Limassol, Cyprus

Manage Arabic-speaking Forex / CFD client relationships, support retention and maintain ongoing client engagement.

Vacancy details

This is a private vacancy. Company details stay confidential until InVault confirms a serious candidate fit.

Status
Active
Date posted
16 August 2026
Open until
14 November 2026
Employment type
Full-time
Location
Cyprus — Limassol

Overview

Full-time, office-based retention role in Limassol focused on managing existing Arabic-speaking client relationships, maintaining regular follow-up and supporting continued client engagement within the Forex / CFD market.

Requirements

  • Native or fluent Arabic.
  • English proficiency of at least B2 level.
  • Previous Forex / CFD Retention experience is required.
  • Strong communication and relationship-management skills.
  • Strong negotiation and objection-handling skills.
  • Ability to work toward individual and team performance targets.
  • Comfortable working with CRM and client-management systems.
  • No specific education requirement is stated for this vacancy.

Responsibilities

  • Manage and develop relationships with existing Arabic-speaking clients.
  • Maintain regular communication and client follow-up.
  • Support client retention and continued engagement.
  • Understand client needs and provide appropriate support.
  • Handle client questions, concerns and objections professionally.
  • Maintain accurate CRM and client records.
  • Work toward individual and team performance targets.
  • Keep up to date with relevant Forex / CFD market developments.

Conditions

  • Full-time.
  • Office-based in Limassol, Cyprus.
  • Base salary plus commission.
  • Relocation support provided.
  • Work-permit sponsorship provided.
  • Flight support provided.
  • Working hours: Full-time, office-based in Limassol, Cyprus.