Vacancy details
This is a private vacancy. Company details stay confidential until InVault confirms a serious candidate fit.
- Status
- Active
- Date posted
- 2026-11-15
- Open until
- 2027-02-13
- Employment type
- Full-time
- Source-listed languages
- Not specified
- Language requirement
- Conditional on the source role
- Work arrangement
- Hybrid
- Physical workplaces
- London, United Kingdom
- Applicant eligibility
- Applicant geography not specified
Overview
Lead customer onboarding work combining merchant relationship management and technical implementation. Coordinate API configurations, data mappings, integration testing and issue resolution while preparing operational handoffs and enabling merchant teams to use the platform.
Requirements
- Two to five years of technical onboarding, implementation or solutions engineering experience.
- Understanding of APIs, HTTP, JSON and integration troubleshooting.
- Ability to analyze implementation data and resolve configuration issues.
- Experience coordinating customer stakeholders and technical delivery.
- Strong organization and communication across multiple projects.
Responsibilities
- Lead merchants through implementation and launch milestones.
- Map merchant systems and configure technical connections.
- Test APIs and troubleshoot logs and data flows.
- Provide onboarding guidance and training to merchant teams.
- Track rollout quality and improve implementation playbooks.
Conditions
- Full-time hybrid position in London, United Kingdom.