Payment Account Fraud Investigation Associate — Remote (United States)

Overview

Work in a fully remote United States-based investigation role handling suspected misuse of payment accounts. Review fraud signals, document account activity, coordinate appropriate escalation and identify recurring patterns to improve fraud prevention controls.

Requirements

• Experience in fraud analysis, trust and safety or related risk operations.
• Ability to review customer and transaction evidence.
• Accurate confidential case documentation and judgement.
• Familiarity with payment account fraud and customer-risk concepts.
• Effective written communication and operational collaboration.

Responsibilities

• Review alerts and suspected fraud cases involving payment accounts.
• Investigate transaction and customer risk signals.
• Record investigation findings and document decisions.
• Escalate complex or time-sensitive incidents through defined procedures.
• Identify repeat fraud patterns and recommend process improvements.

Conditions

• Full-time, fully remote position for candidates based in the United States.