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Anonymous professional profile · 3B2509CD

German-Speaking DACH Sales and Customer Service Professional

German-speaking sales and customer service professional with experience supporting the DACH market, handling inbound and outbound customer conversations and following up on products, offers and enquiries. Has maintained customer information, worked toward commercial targets and tested customer communication tools. Earlier international client-service work involved coordinating appointments and resolving booking or service questions, while retail management responsibilities included team supervision, staff training, scheduling and operational performance. The source does not establish direct iGaming affiliate-program management or publisher recruitment experience.

Candidate reference
3B2509CD
Candidate-provided location
Indonesia
Languages
German, English

The country is candidate-provided and has not been independently verified. City is not recorded.

Professional background

Professional experience

Overall employment experience is not established. Scope: Customer service, DACH-market sales support and retail store management, including international customer communication, staffing and service operations.

Overall employment totals and source-reported industry experience are separate claims. Read the profile summary for the supported distinction.

DACH Sales Specialist

Communicated with German- and English-speaking customers, handled enquiries, promoted services and offers, followed up on leads and recorded customer activity against sales targets.

International Customer Service Associate

Provided customer communication, appointment scheduling, booking assistance and service coordination for international clients.

Retail Store Manager

Coordinated staff and trainees, prepared schedules, monitored commercial operations and maintained customer-service standards.

Capabilities

  • DACH customer communication
  • Sales support
  • Inbound calls
  • Outbound calls
  • Customer service
  • Customer enquiries
  • Phone communication
  • Email communication
  • Sales follow-up
  • CRM data records
  • Customer relationship management
  • KPI monitoring
  • Retail management
  • Team leadership
  • Staff training
  • Scheduling
  • Appointment coordination
  • Service issue resolution
  • Customer satisfaction
  • Independent remote work

Tools and platforms

  • Microsoft Office
  • CRM systems
  • AI-assisted customer communication tools

Industry experience

  • Sales services
  • Customer support
  • Retail operations
  • Appointment-based services

Education and training

Secondary school graduation is listed; no additional completed qualification is established.

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