Anonymous professional profile · 31CA0252
iGaming Affiliate Acquisition, Vendor Partnerships and Customer Operations Professional
Business development and customer relationships professional with experience recruiting iGaming affiliate partners, acquiring digital commerce vendors and supporting high-volume customer service. In an affiliate management role, has identified and onboarded partners, planned promotional messages and referral activities, tracked registrations and first-time-deposit conversion metrics, and coordinated with support teams on activation and performance. Prior commercial work involved prospecting and onboarding marketplace vendors, completing verification checks, helping businesses connect with suppliers and maintaining sales relationships. A telecommunications customer-care role involved assisting clients by telephone, email and digital channels, handling complaints and escalations, recording cases in CRM and supporting training for newer colleagues. Earlier experience includes teaching economics to secondary students. Holds an Economics degree and training in digital marketing, sales and customer success. Communicates in several West African languages and English; specific commercial results are source-reported and not independently verified.
- Candidate reference
- 31CA0252
- Candidate-provided location
- Lagos, Nigeria
- Languages
- English, Igbo, Yoruba, Hausa, Fulani
City and country are candidate-provided and have not been independently verified.
Professional background
Professional experience
Overall employment totals and source-reported industry experience are separate claims. Read the profile summary for the supported distinction.
iGaming Affiliate Manager
Recruited and onboarded partners, supported referral promotions, monitored registration and first-deposit milestones and coordinated affiliate relationships and service issues.
Digital Marketplace Business Developer
Prospected merchants, verified onboarding details, developed supplier connections and maintained commercial relationships to support marketplace activity.
Telecommunications Customer Care Representative
Handled high-volume customer communications, complaints and CRM cases, and coached newer service colleagues.
Economics Teacher
Delivered secondary education in economics, planned lessons, assessed learning and supported student engagement.
Scope: Affiliate Manager and business development responsibilities
Capabilities
- iGaming affiliate partner recruitment
- Affiliate onboarding and activation
- Player acquisition and first-time-deposit tracking
- Promotional CTAs and referral offers
- Affiliate campaign performance monitoring
- Vendor and merchant acquisition
- Marketplace vendor onboarding and KYC
- Commercial relationship management
- Customer service and complaint escalation
- Telephone and email customer support
- CRM customer record keeping
- Sales development and follow-up
- New employee coaching and training
- Market and sales research
- Economic analysis and education
Tools and platforms
- CRM and affiliate dashboards
- Microsoft Excel
- Digital campaign reporting tools
- Customer service ticketing channels
Industry experience
- iGaming affiliate marketing
- Digital commerce and marketplace vendor services
- Telecommunications customer support
- Secondary education
Education and training
Completed bachelor's degree in Economics. Additional training in computing, digital marketing, business development, sales and customer success.
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