Anonymous professional profile · DE3C575D
Forex Back-Office Support and Customer Operations Professional
Customer operations professional with experience supporting Forex back-office client requests, including payment-related tickets, deposits, withdrawals and coordination with payment service providers. Brings a broader background in day-to-day operations management, handling customer concerns, organizing staff responsibilities and maintaining service quality. Earlier hospitality and retail work involved direct customer assistance, resolving enquiries and working with international clients in busy environments. Has a business and marketing education background and is interested in transitioning into Forex sales, but direct Forex conversion-agent employment is not documented.
- Candidate reference
- DE3C575D
- Candidate-provided location
- limassol, Cyprus
- Languages
- English, Greek
City and country are candidate-provided and have not been independently verified.
Professional background
Professional experience
Overall employment totals and source-reported industry experience are separate claims. Read the profile summary for the supported distinction.
Forex Back-Office Support Specialist
Handled client tickets, assisted with payment-related account requests and coordinated enquiries involving deposit, withdrawal and payment-service-provider processes.
Operations Manager
Coordinated daily activities and staff, handled customer issues, managed operating tasks and supported service quality.
Hospitality Team Member
Supported international customers, handled requests and worked with service teams during busy periods.
Retail Sales Assistant
Assisted customers with product questions, sales enquiries and general shop service.
Capabilities
- Forex back-office operations
- Client ticket handling
- Deposits and withdrawals
- Payment provider coordination
- Customer support
- Operational management
- Staff coordination
- Customer enquiries
- Service issue resolution
- Workflow organization
- Hospitality operations
- Retail sales assistance
- Client communication
- Customer relationships
- Teamwork
Tools and platforms
- Ticketing systems
Industry experience
- Forex back-office operations
- Hospitality
- Retail customer service
Education and training
Bachelor's degree in Business and Marketing listed. MBA coursework is described as completed classes, without independent confirmation of an awarded master's degree. Secondary education is also recorded.
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