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Anonymous professional profile · 09A38826

Arabic-Speaking Agent Network Development, Sales and Customer Operations Professional

Operations and sales support professional with two source-reported years coordinating agents, customer communications and business development activities. Currently performs agent recruitment and follow-up, explains operating procedures to prospective partners, supports onboarding, monitors outreach and daily progress, and communicates operational issues to colleagues. Additional work includes customer enquiries, online sales and e-commerce presentation, basic marketing content and team coordination. Familiar with relationship-building, persuasion, practical problem solving and reporting. Has completed a secondary baccalaureate in physical sciences and training in sales, marketing and personal development. Fluent in Arabic, with working French and English currently being developed. The payments business development vacancy is an applied-for target, not proof of technical PSP processing, merchant acquiring or payment gateway integration experience.

Candidate reference
09A38826
Candidate-provided location
Kenitra, Morocco
Languages
Arabic, French, English

City and country are candidate-provided and have not been independently verified.

Professional background

Professional experience

Source-reported overall employment experience: 2 years across agent recruitment and onboarding, sales support, customer communications and daily operations coordination.

Overall employment totals and source-reported industry experience are separate claims. Read the profile summary for the supported distinction.

Agent Network and Operations Manager

Coordinated agent recruitment, onboarding communication and follow-ups; explained operating procedures, tracked outreach and responses, and supported day-to-day agent relationships.

Sales and Team Coordination Associate

Coordinated team activity, supported online sales, communicated with customers, presented products and helped with daily operations and basic marketing content.

Scope: Agent operations management and team coordination responsibilities

Capabilities

  • Agent sourcing and recruitment
  • Agent onboarding and operational explanation
  • Prospective partner communication
  • Customer follow-up and support
  • Business development outreach
  • Sales and persuasion
  • Team coordination and daily task tracking
  • Recruitment pipeline monitoring
  • E-commerce customer communication
  • Product presentation
  • Operations reporting
  • Issue escalation and problem solving
  • Social media presentation and content
  • Relationship development

Tools and platforms

  • Basic outreach and follow-up trackers
  • Office and digital communication tools
  • Social media content preparation

Industry experience

  • Agent network coordination
  • Sales and customer service
  • E-commerce and online business operations
  • Payment-related partner services (reported context)

Education and training

Completed secondary baccalaureate in Physical Sciences. Additional coursework in sales and marketing, coaching and personal development.

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