Thai-Speaking Forex / CFD Retention Agent — Bangkok, Thailand

Overview

Full-time, office-based retention role in Bangkok focused on managing existing Thai-speaking client relationships, client follow-up and continued engagement within the Forex / CFD market.

Requirements

• Native or fluent Thai.
• Strong English communication skills.
• Previous Forex / CFD Retention experience is required.
• Strong communication and client relationship-management skills.
• Strong negotiation and objection-handling ability.
• Ability to work toward individual and team performance targets.
• Comfortable working with CRM and client-management systems.
• No specific education requirement is stated for this vacancy.

Responsibilities

• Manage relationships with existing Thai-speaking clients.
• Maintain regular client communication and follow-up.
• Support retention and continued client engagement.
• Monitor and support ongoing client activity.
• Understand client needs.
• Handle questions, concerns and objections professionally.
• Maintain accurate CRM and client records.
• Work toward individual and team performance targets.

Conditions

• Full-time.
• Office-based in Bangkok, Thailand.
• Competitive base salary plus commission.
• Relocation support is NOT provided.
• Working hours: Full-time, office-based in Bangkok, Thailand.