Retention Agents

Retention Agents

Spanish-speaking iGaming Reactivation Sales Agent — Remote (Peru)

Reconnect with casino and sportsbook customers in Peruvian Spanish from a remote base in Peru.

Vacancy details

This is a private vacancy. Company details stay confidential until InVault confirms a serious candidate fit.

Status
Active
Date posted
2026-11-12
Open until
2027-02-10
Employment type
Full-time
Source-listed languages
Spanish
Language requirement
Required
Work arrangement
Remote
Physical workplaces
Not specified
Applicant eligibility
Peru

Overview

Fully remote iGaming sales and player-reactivation role for a native-level Peruvian-Spanish speaker working from Peru.

Requirements

  • Native-level Peruvian Spanish.
  • Experience or familiarity with online sports betting or casino services.
  • Confident telephone conversations and customer relationship skills.
  • Motivation to work towards sales and engagement goals.
  • Availability for a shift-based schedule totalling 40 hours per week.

Responsibilities

  • Make outbound calls to reconnect with inactive players.
  • Offer personalised recommendations and explain relevant campaigns.
  • Introduce platform features, games and payment options.
  • Guide customers through the website.
  • Coordinate goals and results with the sales manager.
  • Support responsible player engagement.

Conditions

  • Remote work from Peru.
  • 40 hours per week on a shift-based schedule, with hours distributed unevenly.