Retention Agents

Retention Agents

French-speaking iGaming Reactivation Sales Agent — Gzira, Malta

Re-engage French-speaking casino and sportsbook customers through responsible, personalised telephone conversations.

Vacancy details

This is a private vacancy. Company details stay confidential until InVault confirms a serious candidate fit.

Status
Active
Date posted
2026-11-12
Open until
2027-02-10
Employment type
Full-time
Source-listed languages
French; English
Language requirement
Required
Work arrangement
On-site
Physical workplaces
Gzira, Malta
Applicant eligibility
Applicant geography not specified

Overview

Office-based iGaming sales role in Gzira, Malta, focused on reconnecting with inactive players and improving customer engagement.

Requirements

  • Native-level French and conversational English.
  • Experience or familiarity with online sports betting or casino services.
  • Confident telephone communication and relationship-building skills.
  • A target-focused approach and willingness to learn.

Responsibilities

  • Call inactive players and understand their interests.
  • Recommend relevant campaigns, games and product features.
  • Explain available payment options and help customers navigate the platform.
  • Work with sales management towards agreed targets.
  • Encourage responsible play throughout customer conversations.

Conditions

  • Full-time, office-based position in Gzira, Malta.