Vacancy details
This is a private vacancy. Company details stay confidential until InVault confirms a serious candidate fit.
- Status
- Active
- Date posted
- 17 August 2026
- Open until
- 15 November 2026
- Employment type
- Full-time
- Location
- Malta — Ta' Xbiex
Overview
Full-time on-site customer-support role helping players resolve account and service questions in an iGaming environment.
Requirements
- Fluent French.
- Strong English.
- Strong customer-service orientation.
- Good problem-solving skills.
- Comfortable supporting customers across multiple service channels.
- Previous customer-support experience or experience in a related field is preferred.
- No specific education requirement is stated for this vacancy.
Responsibilities
- Support customers by phone, email and live chat.
- Resolve customer and account inquiries.
- Provide clear product information.
- Escalate complex cases when required.
- Maintain accurate customer records.
Conditions
- Full-time, office-based in Ta' Xbiex, Malta.
- Working hours: Full-time, office-based in Ta' Xbiex, Malta.