Vacancy details
This is a private vacancy. Company details stay confidential until InVault confirms a serious candidate fit.
- Status
- Active
- Date posted
- 17 August 2026
- Open until
- 15 November 2026
- Employment type
- Full-time
- Location
- Malta — Valletta
Overview
Hybrid Malta customer-support role covering player communication, withdrawals, payments, KYC and security checks.
Requirements
- Fluent Dutch.
- Strong English.
- Previous customer-service experience.
- Strong communication skills.
- Comfortable handling account and payment-related queries.
- No specific education requirement is stated for this vacancy.
Responsibilities
- Support players through phone, chat and email.
- Assist with withdrawals and payment inquiries.
- Process or support KYC documentation.
- Conduct appropriate account security checks.
- Resolve or escalate customer issues.
Conditions
- Full-time.
- Hybrid in Valletta, Malta.
- Relocation support available.
- Working hours: Full-time, hybrid in Valletta, Malta.