Brokerage Payment Monitoring Specialist — Ypsonas, Cyprus

Location and working arrangements

Applicant eligibility: Applicant geography not specified

Physical workplaces: Ypsonas, Cyprus

• Ypsonas, Cyprus: On-site

Overview

Keep a clear operational view of how client money moves through payment channels. This role focuses on identifying delays, failed transactions and unusual changes in performance across providers and acquiring routes. It connects detailed investigation with useful reporting, helping accounting, risk and technical colleagues distinguish isolated problems from recurring issues that need a broader correction.

Requirements

• Bring at least two years in payment monitoring, provider operations or financial-services back-office work, supported by a relevant degree.
• Understand common FX and CFD funding challenges, multiple providers and card schemes, with basic knowledge of AML, PCI DSS and PSD2 obligations.
• Demonstrate analytical troubleshooting, clear escalation and the ability to interpret payment data accurately.

Responsibilities

• Monitor deposits and withdrawals in real time, investigate exceptions and coordinate resolution with payment providers, banks and internal technical teams.
• Produce regular performance analysis covering failure reasons, provider behavior and emerging trends that affect the client funding experience.
• Maintain dashboards and alerts for downtime, decline rates and abnormal activity, escalating suspicious patterns to fraud or compliance specialists.
• Help test new providers, payment methods and routing changes, and support client-facing colleagues with accurate information on funding problems.

Conditions

• The role is full-time and onsite in Ypsonas, Cyprus.