Candidate EE5708B3
Cryptocurrency Fraud Investigations and Banking Client Operations Specialist
Risk and investigations professional with experience spanning retail banking, premium client relationships and digital asset operations. Investigates peer-to-peer payment disputes, suspected scams, unauthorized transactions and account misuse by examining transaction records, customer identity documents and banking evidence. Has assessed dispute outcomes and account restrictions, documented complex investigations and collaborated with fraud, AML, compliance and customer support colleagues. Earlier responsibilities included responding to cryptocurrency platform customers, processing retail banking requests and advising private banking clients on suitable products. Has also mentored new investigators and supported procedural improvements. Brings a combination of fraud casework, client communication and financial services knowledge to merchant risk and onboarding-related opportunities.
- Candidate-provided location
- Bishkek, Kyrgyzstan
- Languages
- Kyrgyz — native, Russian — native, English — C2 (self-reported)
Target role applied for
Merchant Onboarding Risk Operations Team Manager — Remote — United Kingdom
Application target, not evidence of past industry expertise.