Japanese-Speaking Forex / CFD Retention Agent — Istanbul, Türkiye

Overview

Full-time, office-based retention role in Istanbul focused on client relationships, regular follow-up and ongoing Forex / CFD engagement.

Requirements

• Native or fluent Japanese.
• Professional English communication skills.
• Previous Forex / CFD Retention experience is required.
• Strong communication and relationship-management skills.
• Strong negotiation and objection-handling ability.
• Ability to work toward performance targets.
• No specific education requirement is stated for this vacancy.

Responsibilities

• Manage relationships with existing Japanese-speaking clients.
• Maintain regular communication and follow-up.
• Support retention and continued client engagement.
• Understand client needs and handle objections professionally.
• Maintain accurate CRM and client records.
• Work toward individual and team performance targets.

Conditions

• Full-time.
• Office-based in Istanbul, Turkey.
• Base salary plus commission.
• Additional allowance provided.
• Working hours: Full-time, office-based in Istanbul, Turkey.