Anonymous professional profile · 33E51D4A
Sales, Forex Conversion and iGaming Player Retention Professional
Commercial professional with an extensive background in pharmaceutical and medical-product sales, regional sales development, forex client conversion, and iGaming player retention. Earlier work includes relationship-building with healthcare buyers, product demonstrations, territory development, and managing sizeable client portfolios across multiple regional markets. In forex-facing roles, supported prospective and existing clients through multilingual communication, account setup, trading-platform explanations, conversion and retention activities, and coordination with operational teams. More recently, worked with casino player portfolios, retention campaigns, bonus promotions, and customer issue resolution. Brings experience in consultative selling, negotiation, account management, CRM-led follow-up, and customer engagement across both B2B and B2C environments.
- Candidate reference
- 33E51D4A
- Candidate-provided location
- Limassol, Cyprus
- Languages
- Arabic, English, Italian, French
City and country are candidate-provided and have not been independently verified.
Professional background
Professional experience
Overall employment totals and source-reported industry experience are separate claims. Read the profile summary for the supported distinction.
iGaming Retention Agent
Managed player relationships and portfolios to improve retention; supported player-engagement campaigns and bonus promotions; responded to player issues and coordinated continued service.
Forex Sales Agent — Conversion and Retention
Engaged prospective and existing clients through calls, chat, and email, supporting conversion, retention, and relationship continuity.
Multilingual Forex Sales and Client Relationship Agent
Supported forex clients across multilingual markets. Explained trading products and platforms, helped with account setup and service issues, monitored market developments, and coordinated with trading and back-office colleagues.
Regional Sales Consultant — Medical Devices and Cosmetics
Developed commercial relationships and regional sales initiatives for medical, skincare and cosmetics products; managed client portfolios, sales opportunities, and territory growth across several markets.
Medical Sales Representative
Engaged healthcare customers through demonstrations, product training, prospecting, strategic selling, and relationship management, with documented target and customer-growth contributions.
Pharmaceutical Sales Representative
Built and maintained relationships with pharmacy and healthcare accounts, delivered product education, prospected for business and supported account retention and revenue development.
Capabilities
- B2B and B2C consultative sales
- Lead generation and prospecting
- Forex client conversion and retention
- iGaming player retention and engagement
- VIP and customer portfolio management
- Client relationship development
- Account management and customer follow-up
- Sales forecasting and pipeline management
- Negotiation and deal closing
- Regional sales and territory development
- Product demonstrations and education
- Sales campaign and bonus promotion support
- Customer problem resolution
- Client onboarding and account setup support
- Multilingual client communication
- Cross-functional coordination with trading and back-office teams
- Market research and sales performance tracking
Tools and platforms
- CRM software
- Customer communication by telephone, email and chat
- Trading and customer account platforms
Industry experience
- iGaming
- Forex and trading services
- Pharmaceuticals
- Medical devices
- Cosmetics and skincare
Education and training
Bachelor's degree in Biochemistry.
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