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Anonymous professional profile · 7E503A72

Bilingual IT Governance, Compliance and Business Operations Professional

Portuguese- and English-speaking business and technology management professional reporting more than four years of experience across banking, financial services, governance and business operations. Has coordinated IT governance forums, risk and compliance tracking, executive reporting, vendor oversight, budget monitoring and improvement activities. Prior experience covers bilingual financial-services compliance, regulatory communication, contract and quote-to-cash administration and Portuguese-language outbound business research. Also has retail customer-service experience. Applied for Forex/CFD conversion management, but professional trading-client conversion experience is not established by the source.

Candidate reference
7E503A72
Candidate-provided location
Manila, Philippines
Languages
Portuguese — fluent, English — fluent, Tagalog — moderate, Spanish — moderate

City and country are candidate-provided and have not been independently verified.

Professional background

Professional experience

Source-reported overall employment experience: 4 years across IT/business governance, banking and financial-services compliance, contract support, vendor management, risk oversight and bilingual stakeholder communications.

Overall employment totals and source-reported industry experience are separate claims. Read the profile summary for the supported distinction.

Business and Technology Management Manager

Leads IT-function governance, business oversight, regulatory compliance coordination, performance reporting, budgets and technology initiative tracking.

Bilingual Compliance Associate

Managed Portuguese- and English-language compliance processes, policy reviews, regulator communications and staff compliance training.

Quote-to-Cash Contract Support Professional

Coordinated sales quotations, contract documentation, approvals, inventory records and control procedures.

Outbound Research Associate

Researched institutional leads and prepared Portuguese business communication for financial-sector outreach.

Retail Customer Service Associate

Served customers, maintained retail stock and supported promotions and new-staff training.

Capabilities

  • IT governance
  • Business operations
  • Financial-services compliance
  • Risk and control monitoring
  • Executive reporting
  • Budget and vendor oversight
  • Internal audit remediation
  • Policy and procedural review
  • Cross-functional project coordination
  • Process improvement
  • Bilingual business communication
  • Quote-to-cash administration
  • Contract documentation
  • Stakeholder management
  • Outbound research
  • Client and customer service

Tools and platforms

  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft 365
  • SAP
  • Salesforce
  • Confluence

Industry experience

  • Banking
  • Financial services
  • Technology
  • Business services
  • Retail

Education and training

Completed Bachelor of Science in industrial engineering, with earlier secondary studies in petroleum geology. Lean Six Sigma Yellow Belt certification, occupational safety and health training and advanced spreadsheet development.

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